60 Byte E-Commerce

Effective Date: 02-23-2026

At 60 Byte E-Commerce, customer satisfaction is our top priority. We strive to ensure that every product you receive meets your expectations. If for any reason you are not fully satisfied with your purchase, our Return & Refund Policy is designed to make the process simple, fair, and transparent.

1. Return Eligibility

You may request a return if:

• The item is defective, damaged, or incorrect upon delivery.

• The product does not match the description provided on our platform.

• The return request is made within the specified return period (usually 7–14 days from the delivery date).

To qualify for a return, the item must:

• Be unused and in original condition

• Include original packaging, tags, and accessories

• Be accompanied by proof of purchase (order number or receipt)

2. Non-Returnable Items

The following items may not be eligible for return:

• Personal care and hygiene products

• Customized or personalized items

• Digital products or downloadable items

• Items marked as “Final Sale” or “Non-Returnable”

3. Return Process

To initiate a return:

1. Contact our customer support team through our official website.

2. Provide your order number and reason for return.

3. Submit photos (if the item is damaged or defective).

4. Wait for return approval and instructions.

Returns sent without prior approval may not be accepted.

4. Refund Policy

Once we receive and inspect the returned item:

• Approved refunds will be processed within 5–10 business days.

• Refunds will be issued to the original payment method.

• Shipping charges may be non-refundable unless the return is due to our error.

In certain cases, partial refunds may be granted if items are returned damaged, used, or missing parts not due to our fault.

5. Exchange Policy

We may offer product exchanges for defective or damaged items, subject to stock availability. If the item is unavailable, a full refund will be issued.

6. Late or Missing Refunds

If you have not received your refund:

• Check your bank account again.

• Contact your payment provider, as processing times may vary.

• If the issue persists, contact our support team for assistance.

7. Return Shipping

• Customers may be responsible for return shipping costs unless the product is defective or incorrect.

• We recommend using a trackable shipping method for returns.

8. Policy Updates

60 Byte E-Commerce reserves the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on our platform.

At 60 Byte, we are committed to providing authentic products, reliable service, and a hassle-free shopping experience.

If you have any questions regarding returns or refunds, please contact our customer support team.

60 Byte – Authentic. Reliable. Trusted.